Archive for November, 2011

It rains in UK, but….

November 15th, 2011

I’m an Englishman – not in New York, but overseas. Coming back to ‘my country’ always brings strange emotions. E.g., I forget the new value of the £ and am sometimes shocked at the price of a coffee, a hotel room, a ride on the bus, or a theatre ticket.

I also grew up with the NHS, the National Health System, knowing that the waiting room is dark and dank, with 5 year-old magazines and frayed seat covers. The surgery? Don’t ask…

But now I am back, co-traveling with salesmen from the Optident company, and I am discovering that the UK is no longer stuck in the past. Surgeries are modern, clean, beautiful, Uniforms are colored, decent art on the wall. Flowers at reception are real and there is a conference room We are offered coffee from a sophisticated espresso machine (I think I eyed George Clooney having a tooth extracted in one of the surgeries), and iced water is available.

As you enter the office, you are facing an elegant cabinet that displays some of the mostly glass trophies that have been awarded to them….

Here’s Katy Hails, dental hygienist, happy to be working in such a classy environment….

‘Creating Beautiful Smiles’….How’s that for a classy name. Look at this terrific business card design……

And then we visited the Smile Spa.

Smile – Promote your dentist.

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Tele-Sales Get Recognition

November 10th, 2011

Something really good happened recently.

I live in Israel. I’m often asked why, and my immediate response is that I met and fell in love with an Israeli lady. Being as strong as they are, I eventually had to move to where she felt at home. (The lovely weather also had something to do with the decision. London was my original home, a place not famous for its sunshine).

But now, 27 years later, there are at least a couple of other good reasons for being pretty happy with where I am from.

If you have been reading this blog, you will have seen reps from Schein Holland enjoying their ‘bonus trip’ to Montana, where my company, American Eagle, have their factory.

Well, when that decision was made, there were whispers from the inside sales staff at Schein, which appeared to say “what about us”.  I shall not enter the discussion of which dept. at a dental supply company have the most influence on sales. Suffice to say that we felt the inside staff needed to be ‘recognised’.

The result was 2 groups of them coming for long weekends to Israel.

1st and 2nd groups

On the left, you can see them with my wife, Aviva, tasting some of Israel’s terrific wine. (I’m hiding behind Aviva – only possible since losing considerable amount of weight).

On the right, the 2nd group are posing in Jaffa, with a panoramic view of Tel Aviv behind them.

The weather was better for the first group; coats had rarely to be worn. We had some rain for trip-2, which caused the stone pavements of Jerusalem and Jaffa to be a little slippery. The result was 1 bruised back and a badly cut knee. But those were the only negatives….

Group 1 scenes:

Jerusalem – At the Western (Wailing) Wall – Walking through Moslem Quarter to reach Austrian Hospice hotel in the Old City.

Bathing in the Dead Sea – currently subject of an International campaign to become one of the World’s 7 Wonders, which would help save it from drying up and losing its unique qualities – and touristic attraction.

Tamara applies the famous mud on Tim’s torso – rendering his skin soft and healthy for the rest of his life.

And then rinsing it all off – and the salt, too.

Learning about Haifa’s fabulous Baha’i Gardens, centre of yet another religion in Israel.

And group 2 –

Also at the Wall, this time showing the Al Aqsa Mosque behind…And ‘The Boys’ at sea level, on the way down…

Posing before an exhibit at a fabulous show of paper art in a northern Israel kibbutz – and witnessing pilgrims from all parts of the World being baptised in the waters of the River Jordan.

They came away happy…


Smile – Promote Your Dentist